Improving Leadership, Customer Service, and Communication

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Providing Effective Feedback

How many of the following effective feedback behaviors do you display on a regular basis?

  1. I carefully select the time and place to provide feedback.
  2. I respect those who provide me with negative feedback.
  3. I ask for clarification when communicating with others.
  4. I offer the person an opportunity to evaluate their own behavior.
  5. When offering feedback, I focus on helping the other person.
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