Improving Leadership, Customer Service, and Communication

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Category: Appreciation

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Who Has Contributed To Your Success?

Charles Schulz Philosophy—You don’t have to actually answer the questions.  Just read the following straight through, and you’ll get the point. 1) Name the five wealthiest people in the world. 2) Name ten people who have won the Nobel or Pulitzer Prize. 3) Name the last half dozen Academy Award winners for best actor and...
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How Do You Boost Confidence in Others?

People will remember not what you say or do, but how you make them feel. I can’t remember when or where I first heard this, but I do remember how true this comment rang deep within me.  And … I know how true it is for me today. The leaders who influenced me most, were those...
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Top Five Reasons For You To Invest In Recognizing Team Members

# 5—It will increase the productivity of the person who receives the recognition. # 4—It will improve the quality of life—both personal and professional—for that person. # 3—Positive feedback can be contagious.  Others will start looking for things done right. # 2—It will improve your own outlook and quality of life—both personal and professional. #...
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Have Trophy Will Travel …

Every company needs a traveling trophy!  Choose a fun (and durable) symbol of recognition, like a 10” Happy (from the Seven Dwarfs) beanbag doll.  Award it to someone who deserves a pat on the back for contributing to a happy, productive workplace.  Here’s the stipulation—the “trophy” can only stay in the recipient’s possession for one...
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Recognition Done Right

When offering recognition to  team members be sure to do so effectively.  If the receivers minimize the recognition, don’t assume it doesn’t mean anything to them. It may just be that they are shy or uncomfortable being in the spotlight. It does not mean they don’t appreciate and/or enjoy the recognition. Consider the following tips:...
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Recognition Blunders

At a holiday party guests were telling horror stories about recognition done badly. I hope you’ve never been on either side of recognition like these examples. A lady with over twenty-five years of service with her organization was presented with her very expensive and well-made twenty-five year award with much less than fanfare and recognition. Her...
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Use Thanks to Raise Employee Spirit

Thank those who focus on positives during challenging situations. Harness positive energy with daily reminders of things to be thankful for. Ask for input and ideas and then highlight how those used contributed to increased success. Notes of encouragement are helpful when things aren’t going exactly right. Kindness goes a long way—especially when directed toward...
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Employees Aren't Loyal To Companies

Employees are loyal to people, not companies. Just think about your all time favorite job and I’ll bet you loved the people you worked with, including your boss. Now think about how he or she made you feel about yourself and your work. I have posed this very scenario to participants in my workshops for...
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