Category: Diversity
Service Savvy & Diversity
Service savvy means providing outstanding service to internal and external customers, regardless of how different they may be from you. Here are five things you can do to increase your service savvy: Demonstrate Respect—go beyond tolerating differences and strive to appreciate those who are different from you. (Example: remember that kids are customers too!) Avoid Assumptions—be...
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What Is Diversity
What words or phrases come to mind when you think of diversity? Typical responses include things like color, ethnicity, people with disabilities, gender, age, family status, religion or sexual orientation. But diversity goes way beyond the typical responses. It also includes things like appearance, communication style, music interests, mobility, job status, national origin, socio/economic status,...
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