Direct all your calls to another team member or voice mail. Provide a private place so that the applicant can speak freely without interruptions. Avoid displaying family photos or other objects that might lead the conversation in a personal and sometimes illegal direction. Begin the interview on time and personally greet the applicant in the...
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The SAD REFS acronym features “sad references” or topic areas that are illegal or potentially illegal. Sex—gender or sexual orientation Age Disability—medical conditions, mental or physical disability Race or religion Ethnic heritage, national origin or citizenship Family status, marital status, children, pregnancy or credit history Some others—veteran’s status, convictions, arrest records

During the information gathering stage of an interview you will ask questions that are critical to discovering the applicant’s knowledge and skill levels.  The following questioning techniques can be helpful: Past Behavior-based questions refer to situations the applicant has handled in the past.  Rather than asking, “What would you do if…?” questions, try “Tell me about...
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With companies downsizing and rightsizing it is more important than ever that we practice due diligence when filling valuable open job slots.  There are three important components of an effective selection process: 1. Preparation—to include identifying essential job functions, both discipline-specific (technical skills) and performance skills such as adaptability, communication skills, effective relationship building skills...
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