Improving Leadership, Customer Service, and Communication

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Personal Listening Profile® Participant Instrument

The Personal Learning Insights Profile (hand-scored paper instrument) is a flexible, multi-purpose tool that helps individuals and facilitators clearly understand and communicate different learning needs, develop effective formal learning opportunities, and capitalize on informal learning across a wide range of applications:

  • Personal and career development
  • Management and leadership development
  • Communication skills
  • Team building
  • Coaching and mentoring
  • Performance improvement
  • Group facilitation skills

Personal Listening Seminar (Facilitation Kit Available)

Good communication is one of the most valued skills in the workplace. And effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. Personal Listening helps people become active, purposeful listeners in a wide variety of situations for more productive communication. Personal Listening will help people in your organization:

  • Discover their natural approach to listening capitalize on their listening strengths
  • Learn how different listening approaches impact listening effectiveness
  • Improve their ability to understand the purpose of different communications
  • Use listening approaches appropriate to the situation
  • Overcome listening barriers and reduce conflict
  • Enhance individual and team performance

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