Improving Leadership, Customer Service, and Communication

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$600.00

Personal Listening Profile® Facilitator Kit

Trainer's Kit includes:

One Facilitator's Manual and Fully Scripted Seminar
Presentation Materials on CD-ROM
Research and Technical Background
Two Participant Profiles

Purchase Participant Guidebook

Personal Listening Seminar

Good communication is one of the most valued skills in the workplace. And effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. Personal Listening helps people become active, purposeful listeners in a wide variety of situations for more productive communication. Personal Listening will help people in your organization:

  • Discover their natural approach to listening capitalize on their listening strengths
  • Learn how different listening approaches impact listening effectiveness
  • Improve their ability to understand the purpose of different communications
  • Use listening approaches appropriate to the situation
  • Overcome listening barriers and reduce conflict
  • Enhance individual and team performance