Four Ways to Nurture a Positive Culture
Hire for personality fit and train for skill, when possible.
Encourage and reward ideas that support your company vision, mission, goals and objectives.
Allow team members at every level of the organization the autonomy to improve processes that support your company vision, mission, goals and objectives. This includes on-the-spot service recovery when necessary.
Celebrate, celebrate, celebrate! Don’t forget to celebrate the small successes and all creative attempts. Do this and people will love their work.