Service Savvy/Outstanding Service In A Diverse World (Video-VHS or DVD)
Service Savvy - Providing Outstanding Service In A Diverse World
The
Service Savvy game show leads participants through 15 scenarios that focus on
serving diverse guests. Ten of the scenarios or vignettes challenge participants
to identify the service provided as savvy, satisfactory, or shabby. For the last
scenario in each of the five categories, participants choose the correct service
scenario from 3 to 4 options. Using this enlightening training program,
participants will learn important service concepts for each of these five
categories:
