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Developing a Statement of Purpose

Do you know your company vision or mission? Can you recite it without looking at it? If not, then we can pretty much bet that your employees don’t know it either. If they don’t know what it is, how can they embrace what it espouses?

Your vision or mission statement should be a short, easy to remember statement that represents what your organization is all about. Here’s a quick guideline for developing Vision, Mission, Brand, and a Core Value. We call this group of identifiers a “Statement of Purpose.”

  • Your Vision Statement describes what your organization would like to be.
  • Your Mission Statement describes what you must do to achieve your vision.
  • Your Spirit (or Brand) represents what you want people to feel.
  • Your Core Value should be the one thing you believe most.

If employees are in tune with one or two of these identifiers they are more apt to make decisions and focus on behaviors that support these ideas.

Examples

A Hospital - Statement of Purpose
  Vision (To be) The first choice in healthcare
  Mission (To do) Treat each patient/visitor as a guest
  Spirit (To feel) People will feel cared for
  Values (To believe) In personalized attention to needs
     
Learning Journey, Inc. - Statement of Purpose
  Vision (To be) To be a resource for retaining a talented, motivated workforce
  Mission (To do) To help individuals and organizations embrace learning as a journey rather than a series of programs
  Spirit (To feel) People will feel competent, happy and inspired
  Values (To believe) A positive work environment = increased creativity and productivity

 

 

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Core Values

Developing a Statement of Purpose

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Goal-Setting and Keeping the Service Spirit Alive

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Quality of Life

The Customer Service Assessment

The Leadership Assessment

What Drives Employee Spirit?

 

 

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